Call 0330 027 3093 Ask about a repair
Call 0330 027 3093 Ask about a repair

SmarterBoxRepairs, by SmarterBox Limited

SmarterBoxRepairs is the repair service of SmarterBox Limited, the UK company behind SmarterBox tech support. We repair laptops, PCs and phones by post, including PC repair and phone screen replacement.

This page explains who runs SmarterBoxRepairs, how repairs work, how to check our company details and how to reach us.

Illustration of a support video call on a phone SmarterBox LimitedCompany no. 16160532, registered in England and Wales (opens Companies House in a new tab)

SmarterBoxRepairs in brief

A repair should come with straight answers: what's wrong, what it costs and what happens to your data. That's how SmarterBox Limited handles every repair.

SmarterBoxRepairs is operated by SmarterBox Limited, a private limited company registered in England and Wales. Repairs are done by post for people across the UK: Windows laptops and PCs, Mac laptops, and iPhone and Android phones.

Before anything is posted, the SmarterBox team explains the repair and the price for your model. Many problems don't need a repair at all, so we'll also point you to a free guide or remote help when that's the better option.

What SmarterBoxRepairs does

Repairs by post, explained clearly, with a price for your model first.

  • PC and laptop repair

    Slow, freezing or infected machines, start-up problems, and hardware faults such as batteries, keyboards and charging.

  • Phone screen replacement

    Cracked, black or unresponsive screens on iPhone and Android. The price depends on your exact model.

  • Diagnosis first

    When the cause isn't obvious, we find out what's actually wrong before suggesting a repair.

  • Who it's for

    People across the UK with a laptop, PC or phone that needs fixing, who want a clear answer before they post it.

How a SmarterBox repair works

Nothing is posted until you know what the repair involves and what it costs.

  1. Tell us what's wrong

    Describe the device, its exact model and the fault.

  2. Agree the price

    The SmarterBox team explains the repair and the cost for your model before anything is sent.

  3. Post, repair, return

    Back it up, post it as the team explains, and it's repaired as agreed and sent back.

SmarterBox Limited company details

SmarterBoxRepairs is run by SmarterBox Limited, a private limited company on the Companies House register, the UK's official list of companies.

You don't have to take our word for it. The public register shows our registered office address, officers and filing history, and anyone can check it free of charge.

Registered name
SmarterBox Limited
Company number
16160532
Company type
Private limited company
Incorporated
2 January 2025
Registered in
England and Wales
Registered office
As listed on Companies House (opens in a new tab)

Websites run by SmarterBox Limited

All three are ours. None of them is an independent review or comparison site.

  • smarterboxrepairs.co.ukPC and laptop repair and phone screen replacement by post.You're here
  • smarterboxuk.co.ukSmarterBox support plans and how to contact the team.Support
  • smarterboxdiy.co.ukFree step-by-step guides for fixing everyday tech yourself.Guides

Got a concern? Talk to us

If a repair hasn't gone the way you expected, we want to hear about it directly, so we can put it right.

  • A repair you've sent

    Email us with your name and device and we'll tell you where things are. Use the contact page.

  • Helping a relative

    If you're looking after someone who has sent us a device, email us with their name and postcode. We'll reply in writing.

  • Making a complaint

    Email contact@smarterboxuk.co.uk with "Complaint" in the subject line. Tell us what happened and what you'd like us to do.

Questions about SmarterBoxRepairs

Who runs SmarterBoxRepairs?

SmarterBox Limited, company number 16160532, registered in England and Wales. You can view the public record (opens in a new tab).

Is SmarterBoxRepairs part of SmarterBox?

Yes. SmarterBoxRepairs and SmarterBox tech support are both run by SmarterBox Limited, and repair enquiries go to the same team.

Are you an authorised Apple or Samsung repairer?

No. SmarterBox Limited is an independent repairer. Ask which parts will be used before you agree to a repair.

Where are repairs done?

Repairs are done by post for customers in the UK. The team will explain how to pack and send your device once you've agreed the repair.

Do I have to repair it?

No. Many problems can be fixed with remote help or a free SmarterBoxDIY guide, and we'll tell you when that's the better option.

How do I ask about a repair?

Use the contact page or call 0330 027 3093, Monday to Saturday. Tell us your device's exact model and what's wrong.

From the SmarterBoxRepairs blog

Repair advice from SmarterBox Limited: PC repair, phone screens and what to ask first.

Visit the blog

Contact SmarterBoxRepairs

Questions about a repair, or about SmarterBox Limited? Ask us directly.

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