Website Terms of Use

1. Who we are

SmarterBoxRepairs (smarterboxrepairs.co.uk) is run by SmarterBox Limited, a company registered in England and Wales under company number 16160532. You can check our registered details for free on Companies House (opens in a new tab).

To contact us, please use our contact page or call 0330 027 3093.

2. What this website is for

This website explains the repair services SmarterBox Limited offers, such as PC and laptop repair and phone screen replacement by post, and how to ask about a repair. It also has free advice articles.

When you book a repair, the repair is covered by the SmarterBox Terms & Conditions. Please read them before you send a device.

3. Prices and quotes

Repair prices depend on the device, the fault and any parts. Information on this website is a general guide, not a quote. Please ask for a price for your exact model before you send anything. We'll always confirm the price before any work starts.

4. Our advice articles

Our articles are general information to help you understand common problems. They can't cover every model, and they aren't a replacement for a diagnosis of your device. Always back up your files before any repair.

5. Our responsibility to you

We take care to keep this website accurate and available, but we can't promise it will always be free from errors or available.

Nothing in these terms limits our responsibility where it would be unlawful to do so. That includes responsibility for death or personal injury caused by our negligence, for fraud, and for your legal rights as a consumer.

6. Brand names and other websites

Brand names, product names and logos on this site belong to their owners. We use them only to say which devices we work on. SmarterBox Limited is an independent repairer and isn't authorised by, affiliated with, or endorsed by those brands.

Some pages link to other websites. We don't control those websites and aren't responsible for their content.

7. Using our content

The text and images on this site belong to SmarterBox Limited, or are used with permission. You're welcome to read, print and share links to them for personal use. Please don't copy them onto another website or use them commercially without our written permission.

8. Using the site fairly

Please don't misuse the site: for example, by trying to break into it, adding harmful code, copying it with automated tools, or pretending to be SmarterBox. If you see anyone pretending to be us, please read Someone using the SmarterBoxRepairs name?

9. Your personal information

How we use any personal information you give us is explained in our Privacy Policy. Our Cookie Policy explains the cookies the site uses.

10. Changes to these terms

We may update these terms from time to time. The date of the latest version is shown below.

11. Which laws apply

These terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland, you can also bring legal proceedings in your local courts.

These terms were last updated on 21 October 2026.