Someone using the SmarterBoxRepairs name? How to check it's really us
Short answer
If someone uses the SmarterBoxRepairs name to ask you to post a device, pay for a repair or let them onto your computer, check it's really us first. Hang up or don't reply, then contact SmarterBox Limited yourself using the details on this page. We'll always agree the repair and the price with you before you send anything.
Official SmarterBoxRepairs details
- Company
- SmarterBox Limited, company no. 16160532
- Our website
- smarterboxrepairs.co.uk
- Phone
- 0330 027 3093
- Email addresses end in
- @smarterboxuk.co.uk
Ways scammers might use our name
A phone call
Saying they're from SmarterBoxRepairs and your device needs an urgent repair.
A text, email or WhatsApp message
With a link to "book" or "pay for" a repair.
A social media message or advert
Using our name or logo to offer cheap repairs.
A copy of our website
At a different address, asking for card details.
A request to post your device
To an address that isn't one we've given you ourselves.
What to do
Stop and don't pay
Hang up, don't reply and don't click any links.
Don't post anything yet
Only send a device after you've agreed the repair with us directly.
Check the website address
Type smarterboxrepairs.co.uk into your browser yourself.
Ask us
Use our contact page, or call SmarterBox Limited on 0330 027 3093, a number you've looked up yourself.
Report it
Forward scam texts to 7726 and scam emails to report@phishing.gov.uk. Report fake adverts and accounts on the platform where you saw them.
If you've paid,
Call your bank straight away, then Report Fraud on 0300 123 2040.
Still stuck?
If you're not sure whether something really came from us, tell us what you saw and we'll check. We'd much rather you asked than took a chance.
Contact usPublished by SmarterBox Limited (company no. 16160532). Official contact: 0330 027 3093 and email addresses ending @smarterboxuk.co.uk.